Frequently Asked Questions

DigitalQuiver is a digital commerce agency based in Dhaka, Bangladesh. We provide end-to-end execution services for Amazon FBA, KDP publishing, Merch by Amazon, Google Ads, Meta Ads, dropshipping stores, and video editing.

We are based in Dhaka, Bangladesh, and serve clients globally — primarily from the USA, UK, Canada, Australia, and the Middle East.

Simply create an account on our client portal, choose your service and package, complete the payment, and our team will get to work within 24 hours of payment confirmation.

Yes. You can reach us via the contact page or email us at digitalquiverinfo@gmail.com to discuss your project before placing an order.

We accept bKash, Nagad, Rocket, and Bank Transfer for Bangladesh clients. For international clients, we accept PayPal, Wise, and Stripe.

Yes. Most of our services offer a 50% advance payment option. You pay 50% upfront, we complete the work, and you pay the remaining 50% before final delivery.

After making payment, go to your payment page and enter the transaction ID or reference number. Our team will verify and confirm within 24 hours.

Work begins after your payment is verified and your order is approved by our team. This typically happens within 24 hours of payment submission.

Orders can be cancelled before work begins for a full refund. Once work has started, our refund policy applies. Please see our Refund Policy for details.

Delivery times vary by service and package. Most design services deliver within 3-7 business days. PPC management and store management are ongoing monthly services. Exact timelines are specified on each service page.

Once your order is placed and approved, you can send messages directly from your client dashboard. Our team responds within 24 hours on business days.

Revisions depend on your package — Basic packages typically include 1-2 revisions, Standard 2-3, and Premium packages include unlimited revisions. Details are listed on each service page.

We offer revisions based on your package. If the final delivery does not match the agreed scope of work, we will revise until it does. Please refer to our Refund Policy for cases where a refund may apply.

Yes. We work with both new and experienced Amazon sellers. For new sellers, we recommend starting with our FBA Product Launch — Starter package.

Yes. Our PPC Management service covers both new campaign setup and takeover of existing campaigns. Simply share your Seller Central access and we will conduct a full audit before optimization.

Our Full Publishing Service includes content creation. Other KDP services (cover design, interior formatting, coloring pages) require you to provide the content, unless otherwise specified.

We build on both Shopify and WooCommerce. You can specify your preference when placing your order.